Customer service

Complaints Book

Submit your claim or complaint. You will receive a copy by email and we will reply within a maximum of 15 business days.

1Identification of the consumer

First name(s) * Last name(s) * Document type * Document number * Address * Phone * Email * I am a minor

2Identification of the contracted product or service

Type *

Service Product

Currency Amount claimed Description of the product or service * Service date Booking code

3Details of the claim and consumer's request

Type *

ClaimAbout the product or service purchased. ComplaintAbout the service you received.

Details * Consumer's request *

Ready to discover Peru?